01Who we are
renoble.agency ("we", "us") is a web design and development studio based in India. This policy explains what personal information we collect through renoble.agency and how we use it.
02Information we collect
We only collect what you choose to give us:
- Contact form: your name, email address, mobile number and the message you write.
- Booking a call: details you enter on our scheduling page (Cal.com), such as your name, email and the time you pick.
- Direct messages: anything you send us by email, phone or WhatsApp.
We may also receive basic technical data (such as your browser type and pages visited) through standard server logs and any analytics tools we enable.
03How we use your information
- To reply to your enquiry and schedule calls.
- To prepare quotes and deliver the services you ask for.
- To keep records of our communication and improve our website and services.
We do not sell your personal information.
04Where your data is stored
Contact form submissions are stored in a Google Sheet and sent to our business email. Bookings are handled by Cal.com. These providers process data on our behalf under their own privacy terms.
05Cookies and third parties
Our website may load fonts from Google Fonts and embed third-party tools such as Cal.com. These services may set their own cookies. If we add analytics or advertising pixels (for example Google Analytics or Meta Pixel), we will update this policy.
06How long we keep it
We keep enquiry data for as long as needed to respond and to maintain our business records, and then delete it or anonymise it.
07Your rights
You may ask us to access, correct or delete the personal information we hold about you, or withdraw your consent, by emailing us. We will respond within a reasonable time.
08Security
We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
09Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Questions? Email hello@renoble.agency or call +91 83569 71330.